To address these challenges, the Fire Services Communication Centre partnered with Inrico, leveraging their advanced Push-to-Talk over Cellular (PTToC) solution to enhance communication capabilities. The new system included Inrico’s T320 smart PoC radios, the DR10 gateway, and dispatch platforms developed by Inrico’s global partner, iConvNet. These integrated solutions provided a reliable, scalable, and versatile communication network that significantly improved incident response and safety measures.

Key features of the solution include:

Clear Communication in High-Noise Environments
The Inrico T320 smart PoC radio, equipped with dual-mic noise cancellation technology, ensures clear and reliable voice communication in the most challenging firefighting scenarios. Its 2W speaker guarantees loud audio, ensuring fire service personnel can hear vital instructions even in high-noise environments.

Rugged and Reliable Equipment
The T320 is engineered to meet IP65 standards, ensuring it can withstand harsh environments such as heat, smoke, and water, minimizing maintenance costs and ensuring long-term reliability. This durability is crucial for fire services, where equipment reliability is vital to operational success.

Multimedia and GPS Capabilities
The T320 radio is equipped with dual cameras and high-definition video capture, allowing for enhanced visibility in smoke-filled or dark environments. The device also integrates broadband LTE and Wi-Fi networks, providing real-time situational awareness for firefighting commanders, improving decision-making, and ensuring better coordination.

Nationwide Coverage and Seamless Interoperability
The solution leverages nationwide cellular coverage provided by mobile network operators, eliminating the limitations of traditional two-way radios or Professional Mobile Radio (PMR) networks. The DR10 gateway bridges the gap between PTToC and PMR systems, enabling seamless interconnection across different communication platforms and providing centralized management.

Advanced Safety and Monitoring Features
iConvNet’s platform further enhances safety measures by utilizing AI detection technology to monitor firefighting equipment status, track personnel movements, and trigger alerts in case of emergencies. This advanced monitoring capability ensures that fire brigades can act swiftly and efficiently in critical situations.